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Product Info
Notice on the purchase
FAQ
Product Basic Info
* Product information
1. Size: 18 mm wide × 18 mm long × about 9 mm high / space bar 6.25u
2. Material: PBT
3. Country of Manufacture: Made in China
4. Date of Manufacture: September 2023
*Caution
1. The color of the screen and the color of the actual product may vary slightly depending on the monitor and surroundings.
2. There may be some errors depending on the actual measurement size of the product or the material characteristics and location of the product.
3. The keycap is an XDA profile, which may differ in height from other types of keycaps.
4. Compatible with mechanical keyboards using axes.
5. The printing of the curved surface may increase or the color may become lighter.
6. The center of the image may be 1-3mm apart from the top, bottom, left and right.
7. The above is a natural phenomenon that occurs during the manufacturing process and is not defective.
8. Replace the keycap with a remover as the failure may occur due to excessive keycap replacement.
9. Do not use for anything other than product use.
1. Size: 18 mm wide × 18 mm long × about 9 mm high / space bar 6.25u
2. Material: PBT
3. Country of Manufacture: Made in China
4. Date of Manufacture: September 2023
*Caution
1. The color of the screen and the color of the actual product may vary slightly depending on the monitor and surroundings.
2. There may be some errors depending on the actual measurement size of the product or the material characteristics and location of the product.
3. The keycap is an XDA profile, which may differ in height from other types of keycaps.
4. Compatible with mechanical keyboards using axes.
5. The printing of the curved surface may increase or the color may become lighter.
6. The center of the image may be 1-3mm apart from the top, bottom, left and right.
7. The above is a natural phenomenon that occurs during the manufacturing process and is not defective.
8. Replace the keycap with a remover as the failure may occur due to excessive keycap replacement.
9. Do not use for anything other than product use.
Shipping Info
If you place an order now, it is scheduled to be shipped between 10/11 and 10/18.
If you order together with Mapple Shop's custom-made products, it will be shipped together according to the custom-made product's shipping date.
| Shipping Method | Regular courier service (DHL) |
|---|---|
| Basic Shipping Fee | 24.00 |
| Remote Area Surcharge | 0.00 |
| Delivery Area | Nationwide |
| Delivery Timeframe | After the product is shipped, it can be received within 1-3 business days. However, in the case of remote or mountainous areas or when the courier service has a high volume of shipments, it may take a little longer. |
Exchange/Refund Info
All products delivered by Mapple Shop are custom-made based on your order, so exchanges/refunds due to simple change of mind are not possible.
However, if you receive a defective product or if there is a shipping error, you can contact our customer service within 7 days via email, Individual Inquiry, or through our customer center for exchange or refund.
However, if you receive a defective product or if there is a shipping error, you can contact our customer service within 7 days via email, Individual Inquiry, or through our customer center for exchange or refund.
| Customer Center | 1566-5496 |
|---|---|
| cs@marppleshop.com |
Order / Delivery
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How long would it take to receive goods after order?The product is usually shipped within 3-5 business days from the order date. Payments made on public holidays will be processed on the next business day. Please understand that the delivery schedule may vary depending on the courier's circumstances.
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How can I check the order status?You can check the order status and delivery schedule of the product in "My Page" after logging in.
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Is it possible for the non-member to order?Non-member can order as well. When placing an order, they will receive the order details via e-mail.
Through the order details via email, they can check order details and delivery information.
The Marpple members can use the same ID to use Marpple shop As Marpple Shop members can get a variety of benefits such as points credit and events, be a member.
Exchange / Refund
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May I cancel orders?Order cancellation is possible until the order is in the processing stage.
You can cancel the order by going to "My Page" > "Purchase History" > "View Details" and clicking on the "Cancel Order" button. -
I’ve received goods. Is exchange/refund available?Generally, for regularly sold items, exchange and refund are possible before confirming the purchase. For inquiries regarding exchange and refund, please contact Mapple Shop Customer Service at 1566-5496. We appreciate your understanding.
