Purchase/Shipping
Shipping
All the goods are newly manufactured in custom order and delivered.
If you order now, the manufacturing process begins on 12/25, and the goods are to be shipped out before 1/1.
| Shipping Method | Standard Courier(DHL) |
|---|---|
| Delivery Area | Nationwide |
| Delivery Timeframe | After the product is shipped, it can be received within 1-3 business days. However, in the case of remote or mountainous areas or when the courier service has a high volume of shipments, it may take a little longer. |
Exchange / Refund
All products delivered by MarppleShop are custom-made based on your order, so exchange/refund due to simple change of mind are not possible. However, if you receive a defective product or if there is a shipping error, you can contact our customer service within 7 days via email, Individual Inquiry, or through our customer center for exchange or refund.
| Customer Service Center | 1566-5496 |
|---|---|
| [email protected] |
Report
MarppleShop operates a reporting center for creators, consumers, and copyright protection.
You can report products that violate internal MarppleShop regulations or are deemed to infringe on the copyrights or portrait rights of third-party works.
