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Purchase/Shipping
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Purchase/Shipping
Shipping
| Shipping Method | Standard Courier(DHL) |
|---|---|
| Delivery Area | Nationwide |
| Delivery Timeframe | After the product is shipped, it can be received within 1-3 business days. However, in the case of remote or mountainous areas or when the courier service has a high volume of shipments, it may take a little longer. |
Exchange / Refund
All products delivered by Marpple Shop are custom-made based on your order, so exchanges/refunds due to simple change of mind are not possible.
However, if you receive a defective product or if there is a shipping error, you can contact our customer service within 7 days via email, Individual Inquiry, or through our customer center for exchange or refund.
However, if you receive a defective product or if there is a shipping error, you can contact our customer service within 7 days via email, Individual Inquiry, or through our customer center for exchange or refund.
| Customer Center | 1566-5496 |
|---|---|
| cs@marppleshop.com |
Report
MarppleShop operates a reporting center for creators, consumers, and copyright protection.
You can report products that violate internal MarppleShop regulations or are deemed to infringe on the copyrights or portrait rights of third-party works.
