Customer Center

Application review

  • How long does it take for a Creative Seller application to be reviewed and processed?

    On average our evaluation process for an application takes 2 to 5 days, but it may take longer for us to respond when we experience a high volume of applications.

  • What are the eligibility requirements for Creator Seller applicants?

    Creative Sellership is open to all, whether you’re an individual, a group, or an organization.

    Send us your portfolio, personal website, YouTube, Instagram, Facebook, or any other website or source showcasing your creative content which you hope to monetize, after which your application will be reviewed.

    Note: You can only sell items containing content of which you are the copyright owner, or content originally created by you.

  • How are Creative Sellers chosen?

    Creative Seller applications are reviewed, evaluated, and approved according to MarppleShop’s internal criteria.

    Applications are screened based on the quality and range of information provided, so it is strongly recommended that Creative Seller applicants be as specific and detailed as possible in giving us insight into their content.

    MarppleShop Creative Sellers can only sell original content or content whose copyright they own, which is why successful applications must pass MarppleShop’s Compulsory Guidelines on Copyright, Trademark, and Ethics, among other processes.

  • Do successful Creative Seller applicants have to sign a contract in order to proceed?

    No, there are no contractual requirements at all; instead, following your application getting approved, an e-mail will be sent to you containing a link to our Seller Studio terms of service, which you must agree to in order to finalize your registration as a Creative Seller on MarppleShop.

  • Can I start selling as soon as I apply to join MarppleShop?

    No, your application must be reviewed and only once your application has been approved can you get started with your very own MarppleShop.

    You can begin selling your products right from the moment your Shop is open for business.

  • Can I get feedback on why my application was unsuccessful?

    Due to the possibly contentious nature of our internal criteria (which may favor certain applications over others on the basis of marketability, creativity, etc.) we keep all details of the review process confidential and are therefore not in a position to provide specific feedback to unsuccessful applicants. We hope you understand.

  • My Creative Seller application was unsuccessful. Can I reapply?

    There is no restriction to applying any number of times, but it is advised that you make improvements and/or substantive changes to your content if you have been unsuccessful.

  • Where can I find my application result?

    We will guide you to the email address you provided at the time of application.